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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Customer Service vs. Hosting quality - Review by
Anonymous submitted on August 18, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of August 18, 2003): Current customer |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 1 out of 10 |
I have no complaints about 2mhost as far as overall quality of service goes. But if you have a problem thats when it all goes down hill. The time it takes them to answer even the simplest questions is horrible. And the lack of phone support is dissapointing since with the system they have you just wait and wait and wait hoping someone will get back to you.
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