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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Hit with large cancelation fee - Review by
Anonymous submitted on July 12, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of July 12, 2002): 1 year - 3 years ago |
| Plan used: virtual hosting |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 3 out of 10 |
I had hosting with them for 1.5 yrs. I decided to go elsewhere and the final bill was 5 times normal. They had changed their terms last fall to make you pay up to 6 months of service if you do not cancel within a 5 day window based on THEIR renewal date. (They never tell you the date of renewal)
Be careful with these guys.
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