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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| A good, solid hosting package - Review by
Anonymous submitted on September 12, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of September 12, 2002): Current customer |
| Plan used: Server1 |
| Customer service rating: 7 out of 10 |
| Technical quality rating: 9 out of 10 |
| Cost rating: 8 out of 10 |
| Overall rating: 9 out of 10 |
I've been hosting with AIT for the last 2 years without any problems. Any time I've had an issue it's been resolved in a reasonable time. At least, faster than it has been in other hosting packages I have elsewhere.
The billing is a little weak. I have a simple package so haven't experienced many problems, but on occasion receive a credit card declined notice when it's not declined. The system tries again later, and usually it goes in without a problem, but I do verify to make sure.
As for the 6 month contract, it's better than the 1 year contract I have with another provider.
Definitely been a pleasure.
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