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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
We'll be nuking AIT very soon! - Review by
Anonymous submitted on May 22, 2003 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: over 3 years |
Date when last hosted by this company (as of May 22, 2003): Current customer |
Plan used: Server 2, Server 3, IMHIP |
Customer service rating: 1 out of 10 |
Technical quality rating: 2 out of 10 |
Cost rating: 3 out of 10 |
Overall rating: 2 out of 10 |
We started with AIT in 1997 and it was fine for a couple of years. We are still hosting some stuff there, but not for long. We scaled back our presence there and would have pulled out completely in Jan. 2000 were it not for our dependence on their Mcart shopping carts. We finally wrote our own cart program so we could nuke these losers and move our remaining sites to a dedicated server at Rackshack. I have horror stories about AIT on which I could dwell for hours, but let's just say that AIT's attitude no matter what happens is "punish the customer." They feel free to mess with your stuff whenever they feel like it, change your deal on a whim, and generally suck! Big-time weasels! We are planning a big crew party for after we blow them up; we'll call it "Operation AIT Freedom!"
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