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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| TERRIBLE, TERRIBLE, TERRIBLE service quality and Tech support - Review by
Anonymous submitted on August 19, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of August 19, 2003): Current customer |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 1 out of 10 |
There are always major problems with their servers and Webmail system. We have lost a lot of emails to and from our customers because these emails were not delivered.
We will leave this company VERY SOON and NEVER EVER back to them.
The Tech support team is obviously overloaded and inefficient.
There are so many problems with this company to list them here because it is just waste of time to talk about such a company.
If someone is going to consider this company hosting company, I would STRONGLY recommend to think about this idea more than twice.
UNHAPPY AIT customer
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