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Host: ActiveHost
Host URL:
Average customer rating: 6.31 out of 10 based on 4 votes
| Best in the Biz!!! - Review by
Anonymous submitted on August 5, 2003 |
| Customer's web site: www.ramenrules.com |
| Length of time hosted by this company: over 3 years |
| Date when last hosted by this company (as of August 5, 2003): Current customer |
| Plan used: Business plan |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 9 out of 10 |
| Cost rating: 9 out of 10 |
| Overall rating: 10 out of 10 |
These Guys and Gals are on top of there game. any time I have ever had a problem with my site there has always been someone there who resolved my issues very quickly. You can always reach a support technician on the phone without having to wait on hold for 30 minutes. They usually pick up within the first 3 rings.
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| Untitled - Review by
submitted on July 10, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of July 10, 2003): 3 months - 1 year ago |
| Plan used: Enterprise Solution |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 3 out of 10 |
It goes down at least once a week. Usually they bring it up in couple minutes after my call, but sometimes they need more time to fix it.
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| The worst! - Review by
submitted on May 21, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of May 21, 2003): Current customer |
| Plan used: 24.95/month |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
We have a site with FP2002 extensions that functioned without a single problem with Earthlink for a year. We switched to Activehost and they clearly do not know how to support this environment. Our site has been corrupted several times and they have no idea how to fix it and even admit this in writing. They started out being really nice and supportive but I suspect they have lost some staff because no one we talk to has any idea how to support us. They couldn't even get a simple e-mail list server correct. We have lost countless $$$ in lost sales due to these guys and they are not making amends. We have to get ourselves restored before we can switch but that is clearly our only option.
Representative of ActiveHost? Click here to respond to this review.
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| Amazing support - Review by
Michael Kleinert submitted on May 15, 2002 |
| Customer's web site: insidefireisland.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of May 15, 2002): Current customer |
| Plan used: Basic |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 9 out of 10 |
| Cost rating: 9 out of 10 |
| Overall rating: 10 out of 10 |
These guys have always been there with quick and accurate answers/responses to any inquiries. They've resolved problems quickly and thoroughly - they really go the extra mile with their support and have very good technical understanding. I'm looking forward to their implementation of a user control panel, and then they'll likely have the full package for NT/2000 hosting needs. Overall, an excellent choice.
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