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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| addr.com HATES their customers - Review by
submitted on March 14, 2002 |
| Customer's web site: www.dishwaterpsychics.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of March 14, 2002): Current customer |
| Plan used: Two sites, two plans. One for $9.95/mo, one for 14.95/mo |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
They have overbilled my credit card. I have made over 80 attempts to contact them via telephone, e-mail, fax, and snail mail, and they never answered their phones or returned e-mails. My page is only up about 80% of the time. I'd cancel my service if they would let me, but since they won't return my messages, I'm going to just have to close my credit card account to keep them from charging more to it whenever they feel like it. Maybe they'll actually return my mesages when they stop getting paid. Somehow, I doubt they're smart enough figure it out.
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