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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Was great now horrid! - Review by
Anonymous submitted on May 5, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of May 5, 2002): Current customer |
| Plan used: Option 1, 2, and 3 |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 2 out of 10 |
Wow, this host "affordablehost" used to be Soooo cool.
Simple emails to the techs and simple answers back by emails.
They installed one of the most clunky, inefficient help desk things I've ever seen, and as they have grown apparently hired people that are just there to work 8 hours grab a paycheck and get away.
In fact the only problems I've had to uh... TRY to get with them to solve lately have been problems created by them screwing something up.
Some of their responses to my queries have been pretty disrespectful especially for a guy who has brought them 10 accounts!!!!!!
Geez! 10 accounts!!! Man I guess that ain't important enough to them anymore.
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