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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Untitled - Review by
Troy Staton submitted on May 7, 2003 |
| Customer's web site: www.statonweb.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of May 7, 2003): Current customer |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 5 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 2 out of 10 |
I signed-up for their service back in January of 2003 and have had problems every since. First, there is no published tech support number to call, and when you send an email, they never respond. I finally found that the sales person is in Tennessee and the servers in Huston. If they don’t provide more reliable service and better tech support, I wouldn’t recommend this hosting company to anyone. Also, I know several people that have already dropped their service with them, and I am about to do the same.
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