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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Decent hosting and support lousy email - Review by
Michael Bonincontri submitted on March 14, 2003 |
| Customer's web site: www.bonincontri.net |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of March 14, 2003): Current customer |
| Plan used: Extreme - 18.95 a month. |
| Customer service rating: 7 out of 10 |
| Technical quality rating: 7 out of 10 |
| Cost rating: 4 out of 10 |
| Overall rating: 7 out of 10 |
Have been using Blue Domino for a little under 2 years. The hosting of my web site has been fine. I've gotten good support when I've had issues but I am planning to switch to a different provider a couple of months, primarily due to problems with the web mail feature.
Emails get lost, attachements can not be read. If the spam filter mistakenly moves a message out of the inbox to the trash, you can not move it back to the inbox.
If a message has been marked as being spam and has been moved to the trash, it makes other messages in the inbox unreadable since the index is messed up (until you look in a different folder) to remove the listings from the inbox.
While the price of my service hasn't change, the limits have which makes this host a little pricey given how bad the web mail feature is.
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