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| Good service, just keep the specs - Review by
Anonymous submitted on May 20, 2003 |
| Customer's web site: www.bekuo.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of May 20, 2003): Current customer |
| Plan used: the best one, when I got it, now the extreme |
| Customer service rating: 8 out of 10 |
| Technical quality rating: 8 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 8 out of 10 |
I have hosted at BD for over 2 years. When I first got the hosting, it was unlimited, then a year after, I found out that they (without telling me) have moved me to a lower hosting plan, same price, but less space, less band width, less emails. They have great service, but when asked why, the tech just responded that is the way and period!!!. Still with them, even after they have changed like 2 times servers, have a lot of problems with the SMTP (open relay server) they provided a quick secure server solution, but what about ALL the lost emails???, and this happened to severall sites. we have to recreated every single account, and now they just changed againg to a new mail server, and againg we have to RECONFIGURE every single email, since they just move the names, but the passwords, autoresponders, etc. are lost!!!.
And I havenīt mentioned the webmail or should I said nightmaremail!. It shows some emails, when you try to open one, it displays anotherone, and you better not try to delete one, it may delete another, and so for.... I hope with the new server all this will be gone, (they say) but just makes you wonder.
After all, good service thru the live chat, good responses, and most of the times you get the problem fixed in a jiffy, some times takes more "guts" but in a few words, good site (if you do not deppend of your email), good software (have used just a couple of them, the rest donīt thinks so!!!, and reazonable prices!!! Kind of expensive!!!!
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