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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Works well for me - Review by
George submitted on June 11, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of June 11, 2003): 1 year - 3 years ago |
| Plan used: Extreme |
| Customer service rating: 7 out of 10 |
| Technical quality rating: 7 out of 10 |
| Cost rating: 8 out of 10 |
| Overall rating: 7 out of 10 |
Web site up time has been very good. Mail had been shakey for a while, but they seem to have this under control now. I've had very good response from the help desk and prefer to use their online chat for that purpose. The real people I've talked to have tried hard to meet my needs. It's a lot better than trying to do it myself.
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