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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| I take back my positive rating - Review by
submitted on May 4, 2002 |
| Customer's web site: qhtimes.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of May 4, 2002): Current customer |
| Plan used: the only one |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 2 out of 10 |
The company recently tranferred accounts to new servers. That's good, right? Only problem is, much of my site has been left behind and after two days, my email still isn't working. When I got to their live tech support, the kids there just tell me everything will be fine as soon as the new stuff propagates through the web. I phoned the company and got no response though I waited half an hour.
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