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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| What happened since Interland? - Review by
Mindy Tabin submitted on April 22, 2003 |
| Customer's web site: www.mindy.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of April 22, 2003): 1 year - 3 years ago |
| Plan used: Not sure, a cheap one. |
| Customer service rating: 4 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 6 out of 10 |
I have generally had fairly good uptime with Burlee, rare problems with email (though they do occur) and I am a heavy user of their web email system.
In the last couple of weeks, since taken over by Interland, uptime has gone down the toilet. Half the time I try to get to my site I can't access it, sometimes due to it disappearing from DNS, and sometimes the server/site is just plain down.
Web mail access has gotten spotty at best, response time is slower, URLs for accessing web mail have changed without any notification being sent to users, and often I can't get into my web mail account - either because the servers/sites are down or unresponsive and/or URLs are bad.
The support web site is not accepting my access now either...
What happened Burlee?
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