Burlee.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Scum - Review by Anonymous submitted on April 29, 2003
Customer's web site: N/A
Length of time hosted by this company: over 3 years
Date when last hosted by this company (as of April 29, 2003): 1 year - 3 years ago
Plan used: N/A
Customer service rating: 1 out of 10
Technical quality rating: 9 out of 10
Cost rating: 9 out of 10
Overall rating: 1 out of 10
My site hosted trouble free for the most part for over 3 years when Burlee was in Vermont. BUT with Burlee still in Vermont by the way, I both called and eMailed to have my site taken down as I changed businesses. Burlee continued to charge my credit card for over 9 months! Read the other postings and notice the others persons problems with Burlee and credit cards. I eventually had to change credit card numbers and get a refund for the UNAUTHORIZED CHARGES, meaning a lot of work on my part.If they were not across the country, they would have experienced an unpleasent in person visit.

 

 

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