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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Interland won't issue Burlee refunds - Review by
Anonymous submitted on June 17, 2003 |
| Customer's web site: www.product9.com |
| Length of time hosted by this company: over 3 years |
| Date when last hosted by this company (as of June 17, 2003): Less than 3 months ago |
| Plan used: Unlimited, Basic |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 2 out of 10 |
Beware if you are a former Burlee customer and would like to cancel your account - Interland won't issue refunds! I had called Interland and asked if they would, a customer service person said "Yes, prorated refunds" etc. I cancel all 7 accounts and wait for the refund... call back and they say their policy is to NOT issue refunds. WTF? Needless to say I was pissed as was my one of my clients who happens to be a lawyer... he's got Burlee/Interland on his calendar now.
I asked what happened to all the Burlee people (did they move down to Georgia??) Interland said, no most everybody was canned.
Burlee had been good for so long, but with this merger, they really screwed things up for their customers. What a disappointment.
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