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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Won't give refund - Review by
submitted on May 5, 2002 |
| Customer's web site: www.ultramediaww.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of May 5, 2002): 1 year - 3 years ago |
| Plan used: unlimited |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 1 out of 10 |
Was fine with them until I wanted to cancel my service. They claim they never got my cancellation notice and won't refund my $155.00 despite the fact that my site has been down a year. I am currently talking to my credit card company about disputing the charges.
Unfair practices, and I would not recommend them for this single situation.
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