Burton Hosting - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Very, very nice service - Review by Wes Terwey submitted on August 1, 2003
Customer's web site: www.freelancekeep.org
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of August 1, 2003): Current customer
Plan used: personalPro
Customer service rating: 10 out of 10
Technical quality rating: 10 out of 10
Cost rating: 9 out of 10
Overall rating: 9 out of 10
I previously had hosted my website on my own computer (thanks to a campus internet connection and a static IP).  However, I had to move and find a reliable host for our role-playing site.  Our unique problem was that the software we used and the method of storytelling led to large amounts of data, meaning that we'd need some significant space.  Burton Hosting's been a god-send.  The PersonalPro hosting solution was a good package for our site (even if it may be a little more expensive than other options).  After a few self-made headaches with transfers and the such, our site has been running smoothly for a bit over a month now.  Despite my occasionally silly requests for help, they were helpful (if maybe a little terse at times).  Uptime has been of little concern on our shared server, and if there is a problem, their forums are often up-to-date and informative.  Since this is my first hosting service, I now have some high expectations of others, should Burton ever fail.  But given their responsiveness and responsibility, I wouldn't bet on that happening any time soon.

 

 

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