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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Doubtful - Review by
Anonymous submitted on December 25, 2002 |
Customer's web site: www.bookreader.org |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of December 25, 2002): 1 year - 3 years ago |
Plan used: free |
Customer service rating: 5 out of 10 |
Technical quality rating: 5 out of 10 |
Cost rating: 3 out of 10 |
Overall rating: 4 out of 10 |
Started out OK then when down hill the last 4 months. Their span filtering system is no good. It caused my mail to a booksellers group to bounce and I got shut down off by the bookseller group. Took weeks and much trouble to resolve. Then the same thing happend with mail sent to yahoogroups, their filter rejected it and and lost ability to communicate with important contacts. Same problem reoccured repeatedly and my third catalog.com precipated shut-down by yahoogroups is unresolved as of the moment.
Also, small tacked on charges make there "free" service more expensive then the new one I'm not switching to.
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