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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Awful!! - Review by Sean submitted on January 10, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of January 10, 2003): Less than 3 months ago
Plan used: Basic
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
Their support is a joke. But worse, around the end of last year they decided they would just up and change their billing plan. It started out as free hosting for life as long as you kept your registration with them. They decided to add a "Club Membership" fee and charged everyone of their customers CC's $24.95. It took us about 5 hours totaled hold time to ask them what the charge was for. Obviously they feel they can charge your credit card whatever they like with no consequence.

 

 

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