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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Unbelievable - Review by
Anonymous submitted on March 9, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: over 3 years |
| Date when last hosted by this company (as of March 9, 2003): Current customer |
| Plan used: Classic, then a free plan ($35/year for the domain) |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 4 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
E-mail has never been that reliable, but for the past 3 days there has been no POP access (still available via web interface).
And now in additional to the total lack of e-mail support, the web support link doesn't connect, and I can't even access the site admin panel.
They tried to bill my credit card even for sites I told them not to renew. Fortunately I was one step ahead of them -- I cancelled the card first!
Stay away from these people. They were somewhat adequate in the past, but they appear to have melted down.
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