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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Completely Unacceptable - Review by Anonymous submitted on August 20, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of August 20, 2003): N/A
Plan used: Private
Customer service rating: 1 out of 10
Technical quality rating: 2 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
At first, catalog was fine. However, they eventually began automatically renewing my membership and charging my credit card without my permission! I attempted many times to cancel this service and have received no real live response. Recently I received the same e-mail saying that I am set up for automatic renewal in the middle of next month and there seems to be nothing I can do about this. How can this website commandeer your credit card and provide no means of opting out. This is outrageous.

 

 

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