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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Was good then the shit hit the fan - Review by
submitted on June 24, 2002 |
| Customer's web site: glogower.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of June 24, 2002): Current customer |
| Plan used: Standard |
| Customer service rating: 6 out of 10 |
| Technical quality rating: 7 out of 10 |
| Cost rating: 6 out of 10 |
| Overall rating: 5 out of 10 |
Cedant was an excellent hosting company until the upgrade. I have lost email and continually receive phone calls that emails are getting bounced back. I also cannot do simple edits of my web pages without having to ftp the file and edit it. What was once great customer service has now gone down hill. I'm no looking for another web hosting company. It’s a shame that Cedant botched the upgrade and turned it into a downgrade.
Stay away until they get there shit back on track, that's if they will.
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