Cedant - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Cedant sucks it up - Review by submitted on June 25, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of June 25, 2002): Current customer
Plan used: Basic
Customer service rating: 1 out of 10
Technical quality rating: 2 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
Recently Cedant moved my site from Linux to Solaris.  In the process, the broke every sub domain on my site and all domains.  They wouldn't even resolve correctly.  And that downtime was for over 1 1/2 weeks.

The also screwed up my email accounts because they stopped using procmail in the migration and give an estimated back-on-line time of 60 days for my email.  Likewise they no longer offer SMTP access and their POP3 access is flaky, sometimes allowing POP access, sometimes not.

If you choose hosting, DO NOT choose Cedant.  You have been warned.  I'm migrating my stuff off as soon as I can.

 

 

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