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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
Cedant can't figfure out DNS any more - Review by
submitted on July 9, 2002 |
Customer's web site: N/A |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of July 9, 2002): Current customer |
Plan used: Basic with some extra bandwidth |
Customer service rating: 2 out of 10 |
Technical quality rating: 5 out of 10 |
Cost rating: 3 out of 10 |
Overall rating: 3 out of 10 |
Since they changed over to their new source, now running Solaris instead of Linux, we've had at least two days (in a month) where our email bounces and our customers see "Circular DNS definition, unable to complete email". DNS is not rocket science; but answering the tech support phones is I guess. Their helpful telephone status reports that "All Systems Are Fine" but at least three companies I know that use Cedant for email are currently unpingable. Hard for me to keep this up, even tho I've had a pretty good year with them. I can't have my customers calling me to tell me my DNS is messde up when I'm in the busienss of making computers and software work.
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