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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Cedant melts down - Review by
submitted on July 9, 2002 |
| Customer's web site: www.tedweinstein.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of July 9, 2002): Current customer |
| Plan used: N/A |
| Customer service rating: 5 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 3 out of 10 |
For several months I was intermittently happy with Cedant's hosting of my site, but then in the aftermath of their switch to a Solaris system and a new upstream provider (which was clearly necessary) their mail system seems to have melted down and their responsiveness has plummeted. "We need an additional mail server" their support email says, although how this can have come as a surprise is a mystery. "It will take 10-14 days" is equally silly - with a credit card I could buy them a new mail server and have it delivered and installed by any of scores of vendors in less than 24 hours. Sadly, I am now actively looking for a new Web host.
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