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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
I LOVED, now I HATE - Review by
submitted on July 21, 2002 |
Customer's web site: www.webuildpages.com |
Length of time hosted by this company: over 3 years |
Date when last hosted by this company (as of July 21, 2002): Current customer |
Plan used: reseller |
Customer service rating: 1 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 1 out of 10 |
I am a reseller, and I host about 25 sites with them. I've been with them for about 3 years. I LOVED them. Even baked them cookies one Christmas for providing me so much help (I've never done this for any company -ever!). In June all this went to HELL. NO E-mails, no response to help, accounts went to shit, still can't access some accounts, no E-mail responded to, not able to reach any human on the phone, no call backs. My Dear Love has turned to HATE HATE HATE - I'm currently seeking an alternative. I'm still having major E-mail problems!
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