Cedant - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Untitled - Review by submitted on July 23, 2002
Customer's web site: N/A
Length of time hosted by this company: N/A
Date when last hosted by this company (as of July 23, 2002): N/A
Plan used: N/A
Customer service rating: 1 out of 10
Technical quality rating: N/A
Cost rating: N/A
Overall rating: 1 out of 10
Cedant just went through an upgrade from Linux to Sun servers I think, and it has been a complete mess. Leaves me to believe that they did not do enough testing and training before moving all of their customers' files to new servers. PHP and mail preferences have been reported lost. I have not been able to access my database for weeks, email was not working for a while, and the once wonderful customer support is gone. Can't get anyone to email me back, can't get anyone on the phone.

 

 

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