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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Untitled - Review by
S Billingsley submitted on September 13, 2002 |
| Customer's web site: www.celebrityitems.com |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of September 13, 2002): 3 months - 1 year ago |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
Offered free 30-day trial with money-back guarantee, lousy service during that month, had to go out of my way for over a month after that to get them to refund my $52.85 and then they only refunded $12.95, saying the rest was my domain name and nonrefundable which they did not state up front, noticed they changed their "guarantee page" during that month, curt email responses
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