Cedant - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Unstable Service - Review by submitted on September 17, 2002
Customer's web site: www.designisle.com
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of September 17, 2002): Current customer
Plan used: webmaster
Customer service rating: 6 out of 10
Technical quality rating: 7 out of 10
Cost rating: 2 out of 10
Overall rating: 1 out of 10
I had a large number of accounts hosted with Cedant. Their service was very stable. Then a few months ago they started changing servers and so on and it's been nothing but headaches since. I lost ecommerce customers because they where not able to receive their orders etc etc.
Not to mention I registered my domain with them and now they can't change the DNS for me so I am stuck!
yes I am still hosted there ONLY because to date I can't get them to release my DNS to a new server.

 

 

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