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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Just plain awful - Review by
Greg submitted on December 1, 2002 |
Customer's web site: www.heybro.com |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of December 1, 2002): 1 year - 3 years ago |
Plan used: Basic |
Customer service rating: 1 out of 10 |
Technical quality rating: 2 out of 10 |
Cost rating: 1 out of 10 |
Overall rating: 2 out of 10 |
The web-hosting itself has been all right, but the email is amazingly unreliable. The mail servers go down regularly (followed by Cedant emailing its customers after the fact to tell us that they had been "upgrading" their mail servers).
Tech support is non-existant. They never ever answer their phone or call back customers who leave messages.
I'm shopping for a new host as we speak.
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This page is not connected with the company. These reviews and ratings are only the opinion of
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