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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Not good any more! - Review by
Gregg submitted on January 19, 2003 |
Customer's web site: shadylanebmx.com |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of January 19, 2003): Less than 3 months ago |
Plan used: basic |
Customer service rating: 2 out of 10 |
Technical quality rating: 4 out of 10 |
Cost rating: 2 out of 10 |
Overall rating: 2 out of 10 |
They changed everything about 6 months ago and now maintaining a simple site is a time wasting chore. Phone calls are not returned, emailed problems sometimes get a response like "we'll make a note of your problem", but they don't fix anything. I know this sounds stupid but I can't upload ANY file that begins with the letter P! And they don't know how to fix it! Sometimes I go to the control panel and my files are not even listed so that I can do work. If you like wasting all your time waiting for a weak and slow control panel to function then this the host for you.
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