Cedant - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Wicked happy with Cedant - Review by Anonymous submitted on August 1, 2003
Customer's web site: wickedgoodgames.com
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of August 1, 2003): 1 year - 3 years ago
Plan used: standard
Customer service rating: 10 out of 10
Technical quality rating: 10 out of 10
Cost rating: 8 out of 10
Overall rating: 9 out of 10
This is my second year of hosting with Cedant and I have no complaints. E-mail responses from customer service have been quick, in fact I often get multiple responses : ) I've experienced no down time at all, even during the server migration last year. I recently e-mailed them voicing concern about the bandwidth afforded with their respective plans.  This in view of the much higher allowable amounts by providers like IpowerWeb, Globat, LunaPages and others.  Within an hour I got a response that I wouldn't be charged for going over my plan amount thru September.  When I visited their site a few days later I noticed those allowances had been increased for each plan!!
Cedant is the first and only hosting service I've used so I have little to compare it against except my personal experience which has been very good to this point.

 

 

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