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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
"Upgrade botched" - Review by
submitted on June 8, 2002 |
Customer's web site: N/A |
Length of time hosted by this company: 3 months - 1 year |
Date when last hosted by this company (as of June 8, 2002): Current customer |
Plan used: N/A |
Customer service rating: 1 out of 10 |
Technical quality rating: 1 out of 10 |
Cost rating: N/A |
Overall rating: 1 out of 10 |
So called upgrade brought about by litigation with their previous data center provider.
Appalling change management-- transferred old data files (lost 1- 2 weeks data); several applications no longer work; email going to old and new servers!!!
Previously they provided execellent service but this past few weeks have been a nightmare.
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