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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| The Worst Customer Service Ever - Review by
Anonymous submitted on December 3, 2001 |
| Customer's web site: N/A |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of December 3, 2001): Current customer |
| Plan used: N/A |
| Customer service rating: N/A |
| Technical quality rating: N/A |
| Cost rating: N/A |
| Overall rating: 1 out of 10 |
I signed up for this host on the 27th of Nov. They got my host site up, but put the wrong .net . I e-mailed them several times, I called them everyday to have it corrected and they said it would take 20 minutes. Guess what? They never fixed it. It has been almost a week (today is the 3rd of Dec) and I haven't been able to use my web page yet. I paid $23.95 for their service and haven't gotten anything yet. When I call them it sounds like they are working out of their kitchen. Kids screaming in the background and dogs barking. Stay away from them, far far away. I will be dropping them as soon as they answer their phone. By the way they never answer the phone during day and sometimes after 4:30 PM central time.
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