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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Fabulously good - Review by
submitted on November 7, 2002 |
| Customer's web site: www.michaeldvd.com.au |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of November 7, 2002): Current customer |
| Plan used: Advanced Windows |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 7 out of 10 |
| Overall rating: 10 out of 10 |
Having done the usual merry-go-round of web hosting on a budget, I eventually bit the bullet and went with Datapipe to host my web site. Best move I've ever made. The site has been up almost 100% of the last 18 months, and most of the downtime has been due to stupid programming things I've done, not problems at DataPipe's end. Tech support have been fabulous, with pretty much every support issue resolved within 4 hours, and most of those resolved within an amazing 1 hour (I do all my tech support via email). Datapipe aren't cheap, especially when you start to bolt on extras, but the peace of mind of knowing that the site's hosting is spot-on is worth the extra dollars.
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