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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| going good - Review by
christie submitted on July 14, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of July 14, 2002): Current customer |
| Plan used: Standard |
| Customer service rating: 8 out of 10 |
| Technical quality rating: 8 out of 10 |
| Cost rating: 9 out of 10 |
| Overall rating: 8 out of 10 |
I have had a few tech support issues in the past (2-3 in 5 months), and the answers were sparse, that's true. Otherwise I'm happy with the service. My uptime has been good and no problems w/ email or ftp. Administration of the site is easy w/ Plesk control panel. I'd recommend them. My only criticism would be of the webmail - features are lacking (save copy of sent mail, drafts, etc.).
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