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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Out of control - Review by
Wickie submitted on February 26, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of February 26, 2003): 3 months - 1 year ago |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 1 out of 10 |
This host has no idea how to run their equipment, maintain users or provide reliable service.
They have substantial downtime, loss of database information, and very slow connections. Once they fix one problem on a server another comes up on another serv er, then problems come back to the original server. They are sometimes down hours at a time without any explanation. This isn't once every month, we're talking about a couple times a week. Their server stats are inaccurate and provide false information (I was down for 4 hours once and the server stats showed there were no problems).
I strongly suggest if you need a reliable host that you look elsewhere. Their forums are consistently filled with complaints about downtime. I give them a -10 out of 10!
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