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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Not Ready for Prime Time - Review by
Anonymous submitted on July 13, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of July 13, 2003): Less than 3 months ago |
| Plan used: Dot One |
| Customer service rating: 2 out of 10 |
| Technical quality rating: N/A |
| Cost rating: 3 out of 10 |
| Overall rating: 4 out of 10 |
The basic documentation provided by Dot5Hosting is inaccurate. User support is unresponsive. When I asked to exercise the 30 day money back offer they tried to force me to talk to a sales person to "resolve the issues." Only when I told them that they need to refund my money by a given date or I would take the matter up with my credit card company did they respond by refunding my money.
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This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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