DreamHost - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

EXCELLENT! - Review by Anonymous submitted on June 19, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: over 3 years
Date when last hosted by this company (as of June 19, 2002): Over 3 years ago
Plan used: Sweet Dreams
Customer service rating: 9 out of 10
Technical quality rating: 10 out of 10
Cost rating: 10 out of 10
Overall rating: 10 out of 10
I've been with DreamHost for 4 years. They host 6 domains for me and there is VERY little to complain about. The tech turnaround time has slowed somewhat due to growth, but they are completing a 100% overhaul of servers, they just bought a new block of IP's, so they don't take the blame for email problems - they had been using an upstream provider, password protected directories is point and click, I could go on.

One thing that to me is very important: DreamHost is very picky about their security. They are supercops on keeping the system secure. Some may not like that, but if you are going to use them for e-commerce, you will appreciate it very much. At least DH cares! So many hosts give security short thrift (much to the detriment of their customers).
I rate DreamHost a solid "A"

 

 

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