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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Solid and improving - Review by
Michael Kleinert submitted on May 15, 2002 |
| Customer's web site: insidelongbeach.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of May 15, 2002): Current customer |
| Plan used: Various |
| Customer service rating: 7 out of 10 |
| Technical quality rating: 10 out of 10 |
| Cost rating: 10 out of 10 |
| Overall rating: 8 out of 10 |
I've had some mixed feelings about Dreamhost, although they are mostly very solid. Support responses are pretty good, but have dropped to 24 hour turnaround. This is a bit below what I'd expect from them, and I hope that they'll straighten it out. They've also been going through a lot of changes and upgrades lately, so there has been an occasional problem. They run a very tight/secure system, which has it's pros and cons - it's more difficult to get third-party scripts running, but if you are interested in high-security, they are good at managing their systems in this regard. Overall - they give you a lot of power with full control over everything through their very unique control panel - you can be completely autonomous controlling every aspect of all your accounts/domains with Dreamhost. Overall, a particularly good pick if you've got multiple domains to host and manage.
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