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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Save Your Money! They're CROOKS - Review by John Jamathin submitted on October 9, 2002
Customer's web site: N/A
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of October 9, 2002): Current customer
Plan used: $49 USD
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
First of all, they moved their corporate head office to Costa Rica.  If you dont hear warning bells right now, listen on.  They dont send you a welcome email.......EVER....and you're powerless because the 24 hour customer support is a sham! They wont respond.  There's 1 monkey running this business and once he has your money his job is done! To make matters worse, the monkey doesnt respond to requests to transfer your domain to a reputable host.  Not only will this monkey steal your money, but he holds your website hostage! After this experience, I would be concerned about my credit card information.  Even a monkey recognizes VISA.

 

 

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