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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Not bad - Review by LaMont submitted on November 26, 2002
Customer's web site:
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of November 26, 2002): Current customer
Plan used: Start-Up
Customer service rating: 5 out of 10
Technical quality rating: 7 out of 10
Cost rating: 8 out of 10
Overall rating: 7 out of 10
I've had GISOl host my site for close to a year and haven't really had any problems.  Granted you can not talk to a live person on the phone but the ticketing system works and I usually have a response and solution in a hour or two.

The only problems I've had were recent with MySQL server being down. 

One thing that does stick in my craw is the fact that they added somethings in the plan I use (start-up) and when I asked about them they said I signed up under the prior package and I could only upgrade with a $20 one time fee.  That seems a bit Chickens**t to me.



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