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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Weekly downtimes, NO service - Review by Anonymous submitted on January 15, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of January 15, 2003): Current customer
Plan used: unlimited
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
HORRIBLE.  They are down so frequently that Google is unable to cache my updated pages and I get dropped from Google's engine monthly.  Will NOT return phone calls and seldom return e-mails.  Took too long to set-up my site to process credit card transactions, then DID NOT NOTIFY ME they had completed it.  Their Quicksitemaker program does not have enough character space in the pull-down menus and they have yet to fix the problem.  This company clearly has more going on than they can handle.



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