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You are responding to the following review:
|Weekly downtimes, NO service - Review by
Anonymous submitted on January 15, 2003|
|Customer's web site: Submitted but not made public|
|Length of time hosted by this company: 3 months - 1 year|
|Date when last hosted by this company (as of January 15, 2003): Current customer|
|Plan used: unlimited|
|Customer service rating: 1 out of 10|
|Technical quality rating: 1 out of 10|
|Cost rating: 1 out of 10|
|Overall rating: 1 out of 10|
|HORRIBLE. They are down so frequently that Google is unable to cache my updated pages and I get dropped from Google's engine monthly. Will NOT return phone calls and seldom return e-mails. Took too long to set-up my site to process credit card transactions, then DID NOT NOTIFY ME they had completed it. Their Quicksitemaker program does not have enough character space in the pull-down menus and they have yet to fix the problem. This company clearly has more going on than they can handle.|
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