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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Just say NO! - Review by
Anonymous submitted on January 19, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of January 19, 2003): Current customer |
| Plan used: BEST |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
Account set up was slow. Things worked well for a while, then came the frequent, unannounced outages. The 24/7 support is a fraud! Just try calling during off-peak hours and you get a recording telling you to use the proper channels and then hangs up. Major POP3 issues. Just AVOID this company. The price isn't worth losing hundreds dollars in sales and ruining your business relationships because these folks aren't clever enough to keep the servers working (if indeed they even have their own servers). Still not convinced? Check out what the BBB has to say about this company.
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