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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

a lemon or a nightmare? Amateur night all the way - Review by Anonymous submitted on February 26, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of February 26, 2003): Current customer
Plan used: best
Customer service rating: 2 out of 10
Technical quality rating: 1 out of 10
Cost rating: 6 out of 10
Overall rating: 2 out of 10
This is worse than some of the free hosts! They do not live up to their claims. They do not make weekly backups, they use a second drive on the same machine, and we all know when one drive fails it often nails the other one too.
The machine I was stuck on (server 855) was the lemon of the bunch, it was down at least once a month for at least 8 hours at a time. Just recently it finally died, and the backup was over one month old. 80+ hours worth of work, gone, and trying to back up the SQL databases did not work as they just wound up corrupted. My custom invisionboard skins, gone. My PHP webmail and image hosting scripts that I customized, gone. Hundreds of photos, gone. I was in the middle of backing everything up by FTP at the time they went down, since the Cpanel backup is warped. Service is very tightlipped and changes their story at the last minute.
Guess what, their tarball backup from CPanel does not work properly. Download twice in a row and watch the file size change like magic...tons of corrupted files this way. .Htaccess files get messed up mysteriously as well, their version of Cpanel is sh*t and with no shell access it isn't worth trying.
Don't be fooled by the low prices, this is Amateur Night all the way. DNS took over a week and a half, which is not normal as anyone can tell you. After they finally pointed the DNS, they were up one day and then were down for three!
Going to try to get a refund, because this is not worth it one bit. Don't wanna refund me? Then see you in court, idiots! I will make their life a living hell if I don't get my money back...yet another cheap budget host run by lamers and crooks.
Stay away!

 

 

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