HalfPriceHosting - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

The price isn't the only thing that is half - Review by Anonymous submitted on December 23, 2001
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of December 23, 2001): Current customer
Plan used: Webmaster
Customer service rating: 1 out of 10
Technical quality rating: 7 out of 10
Cost rating: 1 out of 10
Overall rating: 2 out of 10
When you work with them you also get half@ss service...

Last month I paid for my websites domain for a year and upgraded it since they switched there pricing plans and around and the features I used to pay 100 bucks for where now in the higher service tier. No problem. The customer service rep emailed me back and let me know everything was take care of. Guess what they didn't do? Register my domai and my site is down! I have been trying to get in contact with them with no luck.

Also, They don't warn you when site had to be paid for and give you a few days to pay it. They just take you site down then give you a warning. They quick to take you money and give you no service

 

 

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