|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Bait and switch. - Review by
The Chauffeur submitted on January 11, 2003 |
| Customer's web site: www.limoraces.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of January 11, 2003): Current customer |
| Plan used: webmaster |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 4 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 2 out of 10 |
1/2 price hosting was chosen for my project because of the services they supposedly offered with various plans but when I try to access these functions I am unable to make anything work. When I go to their support database the Q's and A's seem to be out of date. When support is called on the phone and you ask any tech questions they usually end up trying to sell you services that were supposed to be included in the hosting plan.
I've had quite a few problems with half price. Mostly, I think, because they are so departmentalized that when you try to correct one problem, it creates two other problems in their system. My credit card was even charged for hosting for someone elses domain name. I'm afraid to call them to get that corrected for fear that they will shut down my site accidentally or on purpose.
Bait and switch advertising is illegal in the real world, Why not in cyberspace as well?
I actually found webhostingratings.com when searching for a class action lawsuit for 1/2 price hosting as the defendant.
I suppose my last resort before that is to drive down to Louisville and plead with them to provide the services that they promise, and fail to deliver.
Meanwhile, I'm shopping for another mail server, maybe even another host.
Justin ~ www.limoraces.com
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|