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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
When it works - great. But . . . . - Review by
Anonymous submitted on April 6, 2002 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of April 6, 2002): Over 3 years ago |
Plan used: Webmaster |
Customer service rating: 3 out of 10 |
Technical quality rating: 4 out of 10 |
Cost rating: 7 out of 10 |
Overall rating: 3 out of 10 |
You get a lot for the money . . . when things work. It seems there are constant issues with things such as DSN's getting changed without informing customers, or other changes that take a site down without notice leaving my customers to contact me that the site is down. Tech support has been good, but it's difficult to get through at times. I have several people that I support sites for, and they use halfpricehosting. For the most part the company is good, but it's value is diminshed by these nagging disruptions to service.
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