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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Untitled - Review by
Dawn W submitted on June 23, 2002 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of June 23, 2002): 3 months - 1 year ago |
| Plan used: cheapest |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 6 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 4 out of 10 |
I hosted with RH for 2 years. The first 1 1/2 years everything was great. Brendan was wonderful in assisting me with problems. But they changed many facets of their service including how I could pay. I had to relocate my service because they no longer allowed me to pay in advance by check or MO. They gave poor customer service in the end. Very disappointed in their service at the end.
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